Showing posts with label Citrix Receiver. Show all posts
Showing posts with label Citrix Receiver. Show all posts

Thursday 20 March 2014

How To Use Citrix Receiver Clean Up Utility

Citrix has came up with an utility to fully uninstalled and removed Citrix Receiver from a workstation / server. 

Based on their article, this utility must be used in one or more of these situations :

  • Receiver or Online Plug-in is installed but the old components still exist or creating abnormal scenarios.
  • Receiver or Online Plug-in components must be cleaned before troubleshooting or installation.
  • Receiver or Online Plug-in are unable to function and the product is unable to install or uninstall.


However, not all OS can use this utility. It only can be applied to these products :

  • Windows 8 32-bit and 64-bit
  • Windows 7 32-bit and 64-bit
  • Windows 2008 32-bit and 64-bit
  • Windows 2008 R2
  • Windows Vista 32-bit and 64-bit




Description :
To uninstall Citrix Receiver, and perform cleanup so there is  no trace of Citrix Receiver inside the workstation / server.



How To Do :
  1.  Right click at Citrix Receiver Clean Up Utility, and choose Run as administrator.

  2. Key in 1 and press Enter to properly remove Citrix Receiver.

  3. Running….
  4. Once completed, you will see this screen. Press 1 to reboot the workstation.
Share:

Friday 21 February 2014

How To Configure Pass-Through on Citrix Web Interface

I received a request by my clients to enable pass-through to their Citrix Web Interface site. Not more than a few minutes after completion, they made a few complaints, saying that they needed to supply their credentials every time they launched published applications, which defeats the Single Sign-On (SSO) purposes. After a few minutes of troubleshooting, I realized that, in order to enable pass-through, there are more steps need to be taken, not simply enabling the feature.


Description :


Properly enabling Pass-Through, so users wot have to supply credentials every time they launched Citrix published applications, as below :






How To Do :





  1.  Uninstall current installed Citrix Receiver





  2. Once un-installation completed, open command prompt, and type CMD


  3.  Browse to the installer location, and run command ( CitrixReceiver.exe /includeSSON )to install Receiver with SSON enabled

  4. Proceed with installation


  5. When you can see this in Programs and Features, it means the installation is already completed.


     
  6. Go to start > run and type GPEDIT.MSC


  7.  Add new ADM template for this purpose, by choosing Add/Remove Templates...



  8. Press Add.


     
  9. Add the template which can be located at this path ( %SystemDrive%\Program Files (x86)\ICA Client\Configuration ). The file name is icaclient.adm



  10.  Template added. Press Close
  11.  Browse to this path ( Local Computer Policy > Computer Configuration > Administrative Templates > Classic Administrative Templates (ADM) > Citrix Components > Citrix Receiver > User authentication ) 


  12. Right click at setting ( Local user and password ), and choose Edit


  13. Enable the setting




  14. Enable the first 2 options ( Enable pass-through authentication & Allow pass-trough authentication for all ICA connection)


  15.  This is the outcome, press Apply and OK



  16.  Reboot the machine (or use GPUPDATE /FORCE) , once up access your CWI.





p/s : if it happened that users still unable to utilizing SSO, please refer to here in order to use Citrix Receiver Clean Up Utility.

Share: